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Home / Services / Printing services

Printing services

About us

The Print Room offers a range of services to members of the Department and staff of other University departments.

  • Print services, formats and options
  • Price list

Opening hours: Monday-Thursday 09:30 – 15:30

The Print Room can be found at the far end of the DPO, which is located on the 1st floor of the Baker Building.

If you have any questions about our services, please telephone us on 01223 332710, or contact us by e-mail at print-room@eng.cam.ac.uk.

Covid-19 Guidelines

In order to keep customers and staff safe during the current global health crisis we have made a number of changes to processes in the Print Room.

Physical access to the Print Room should only be for collecting completed print jobs, or where special permission has been granted.

Please pay careful attention to any signage.

Print Room services

  • Please submit your job online using the Print Room Ordering System (PROOM).
    • If your attachments are too large for the system please include links to OneDrive/Dropbox/Google Drive
    • If you wish to discuss what services are available, discuss complex requirements for a job or have a job where it will be necessary to pass printed materials to Print Room staff, please telephone us on 01223 332710, or contact us by e-mail at print-room@eng.cam.ac.uk
    • Jobs on USB stick will not be accepted
    • Printed materials will be quarantined for a minimum of 24 hours to ensure your safety when collecting them
      • You will be instructed of your earliest collection day via e-mail upon completion of the work and it will be left on a labelled shelf in the Print Room
      • If a job is urgent and quarantine is unsuitable then we may be able to take extra precautions to allow for same day pickup, please request this when submitting the job and you will be contacted if it is suitable
  • Any jobs for non-Engineering staff will be delivered by UMS, collection from Engineering is not possible.
  • When coming to collect jobs, please wear a face covering, use the hand sanitizer provided and ring the door bell for attention
    • Please wait to be in invited to come down the stairs by Print Room staff
    • Please do not attempt to cross any areas that are protected by barriers unless otherwise instructed.
    • The only area accessible to non-Print Room staff will be the counter (for payment) and the collection point on the shelves at the bottom of the stairs
    • Payment must be by job number, grant number or credit/debit card. Cash will not be accepted

Xerox Printers

Toner collection

  • If the local Xerox printer in your area has run out of toner and is requesting a replacement please e-mail print-support@eng.cam.ac.uk
  • Print Room staff will attend to replace the toner
  • Please include the location of the printer as well as which toner(s) or consumables need replacing
  • Please only contact us when the toner is empty, we do not need to be made aware of ‘low’ toner warnings as the devices order their own

Paper collection

  • If the local Xerox printer in your area has run out of paper please go to Stores to collect more
  • Please do not take more paper than is required

Fault Reporting

  • If the local Xerox printer in your area has an error message or a fault please e-mail print-support@eng.cam.ac.uk
  • Please include full details about the problem including photos of any on-screen errors or print quality issues
  • Please include the location of the printer

 

IT Helpdesk

E-mail: helpdesk@eng.cam.ac.uk
Tel: 32686

  • Helpdesk enquiry form
  • Network connection request form
  • Feedback form

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Contact

Engineering Department
Trumpington Street
Cambridge CB2 1PZ
United Kingdom (map)
Tel: +44 1223 748203
Fax: +44 1223 332662
E-mail: comp-admin@eng.cam.ac.uk

Information provided by:
webadmin@eng.cam.ac.uk

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Services

  • Administrative and information systems
  • Audio-visual facilities and support
  • Desktop services
  • Network and telephones
  • Linux System
  • Projects and system development
  • Server room facilities for research groups
  • User accounts and passwords

Support

  • IT Helpdesk
  • Computing help web pages
  • Divisional and research support
  • IT administration


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